Help & FAQs

Depending on the type of product and whether the order is imported or domestic, returns for some items may not be possible. Please review the technical specifications and product parameters before purchasing, or consult with our sales experts.

Depending on the type of product and its country of origin, the preparation time may take anywhere from one day to several months.

The shipping cost varies depending on the product’s weight and the delivery distance.

CRM solutions for laboratory equipment calibration or identification of various chemicals in the oil, gas, petrochemical, and water & wastewater industries, specialized chemicals, and laboratory chemicals.

You can visit the products page, search for the product code, or contact the sales experts at Petro Mehr Ariya Etemad Jonoub.

Safe use of chemicals is essential to protect yourself, others, and the environment. Before use, familiarize yourself with the chemicals, read labels, review the SDS for hazards and precautions, prepare a clean, well-ventilated workspace, and wear appropriate PPE such as gloves, goggles, and protective clothing. While handling chemicals, avoid direct skin or eye contact, inhalation of vapors, and consuming food or drinks. Keep your workspace clean and immediately clean any spills. After use, wash your hands thoroughly, launder contaminated clothing, store chemicals in sealed containers in a cool, dry place, and dispose of them according to SDS instructions. Never mix incompatible chemicals, expose them to heat or open flames, or use damaged containers. Always maintain safety precautions and proper storage.

Proper disposal of hazardous chemicals is essential to protect human health and the environment. Before disposal, identify your chemicals, read labels, and review the SDS for safe handling instructions. Never discard hazardous chemicals in household trash; instead, use community collection programs or take them to a hazardous waste facility. Liquids should be collected in sealed containers, solids in thick plastic bags, all properly labeled. Some chemicals may be safely diluted and flushed or carefully incinerated, but only after confirming SDS guidance. Never mix incompatible chemicals, pour them into waterways, or use damaged containers. Always wear appropriate PPE and keep your workspace clean and organized.

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

If an accident occurs while using chemicals, stay calm and act quickly. Move away from the chemical source to fresh air, remove contaminated clothing, and wash skin and eyes thoroughly with water for at least 15 minutes. Avoid inhaling fumes, and seek immediate help by contacting emergency services or a poison control center, providing all details about the chemical and exposure. Never apply chemicals to open wounds, avoid eating or drinking while handling chemicals, always wear appropriate PPE, keep your workspace clean, and follow the SDS for each chemical. This guidance is for educational purposes and is not a substitute for professional medical advice—always contact emergency services if an accident occurs.

There are several ways to contact us. You can email us at info@petromehr-co.com , and we usually respond within 24 hours. You can also call us at +98 713 236 1746 during our working hours from 7:30 AM to 5:00 PM. Follow us on social media to get in touch, including Instagram. Additionally, you are welcome to visit us in person at Shiraz, Towhid Street, Shahr Commercial Complex, Phase One, Office Unit, 4th Floor, Unit 401, during our business hours of 7:30 AM to 5:00 PM.